Enchantica Jewellery Refund & Cancellation Policy

Our Shipping Policy ensures clarity regarding the shipment and delivery of your Enchantica orders. By engaging with Enchantica.in, you agree to the following terms and conditions: 

  1. Processing Time: We aim to process and dispatch orders swiftly, typically within 1-2 business days, excluding weekends and holidays. However, processing times may vary based on product availability and order volume. 
  1. Shipping Methods and Charges: Enchantica offers various shipping options, including standard and expedited shipping, with charges based on package weight, dimensions, and destination, as displayed during checkout. 
  1. Delivery Time: Estimated delivery times depend on the selected shipping method and destination. Standard delivery within India typically takes 3-10 business days, while international shipping may vary. Please note that these are estimates subject to factors like customs clearance and transportation delays. 
  1. Order Tracking: Upon shipment, you will receive a confirmation email containing a tracking number to monitor your shipment's progress on the carrier's website. 
  1. International Shipping: International orders may incur additional customs duties, taxes, and fees, the responsibility of the recipient. These charges are not included in the product price or shipping charges. Please consult local customs for details. 
  1. Shipping Restrictions: While we ship to select locations within India and internationally, some products may have shipping restrictions for legal or logistical reasons. Ineligible locations will be notified during checkout.