FAQ

Polki jewelry is a traditional form of Indian jewelry that features uncut simulated diamonds/moissanite set in intricate designs of 925 sterling silver and 18kt gold plated. Unlike traditional diamonds, polki diamonds retain their natural form and sparkle, adding a unique allure to each piece.

To maintain the beauty of your polki jewelry, we recommend gently cleaning it with a soft, lint-free cloth to remove any dirt or residue. Avoid using harsh chemicals or abrasive cleaners, and store each piece separately in a soft pouch or jewelry box to prevent scratching and tarnishing.

Yes, at Enchantica Dreamblingg, we are committed to ethical sourcing and sustainability. We work with trusted suppliers who adhere to responsible sourcing practices, ensuring that our materials are ethically sourced and environmentally friendly.

Yes, we offer customization services for select pieces of jewelry. Please contact our customer service team for more information on customizing your order to meet your specific preferences and requirements.

Once your order has been processed and shipped, you will receive a tracking number via email, allowing you to track the status of your delivery. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team for assistance.

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. Please refer to our shipping policy or contact our customer service team for more information on international shipping options.

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it within 36 Hours for a full refund or exchange. Please refer to our return policy or contact our customer service team for more information on returns and exchanges.

If you're interested in becoming a wholesale partner or have wholesale-related inquiries, please contact our wholesale department for more information on partnership opportunities and requirements.

Yes, we offer gift wrapping services for select items. Simply select the gift wrapping option at checkout, and your order will be beautifully wrapped and ready to be gifted.

For any questions, concerns, or inquiries, please contact our customer service team via email at

or by phone at 7829186936 We're here to assist you with any assistance you may need.