Enchantica Shipping Policy

Our Shipping Policy aims to offer transparent guidelines regarding the shipping and delivery processes for your orders. By placing an order with Enchantica, you agree to the terms and conditions outlined below: 

Processing Time:

We endeavour to process and dispatch orders promptly. Typically, orders are processed within 1-2 business days, excluding weekends and holidays. However, processing times may vary based on product availability and order volume. 

Shipping Methods and Charges:

Enchantica provides various shipping methods, including standard and expedited shipping. During the checkout process, available shipping options and charges will be displayed. Shipping charges are calculated based on the weight, dimensions, and destination of the package. 

Delivery Time:

Estimated delivery times depend on the selected shipping method and destination. Standard shipping within India usually takes 3-10 business days, while international shipping may take longer. Please note that these are estimated delivery times and are subject to factors beyond our control, such as customs clearance and transportation delays. 

Order Tracking:

Upon shipment, you will receive a confirmation email with a tracking number. This tracking number enables you to monitor the progress of your shipment on the carrier’s website. 

International Shipping:

For international orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the product price or shipping charges. Please consult your local customs office for more information on potential fees. 

Shipping Restrictions:

We currently ship to select locations within India and internationally. However, certain products may have shipping restrictions due to legal or logistical reasons. If your location is ineligible for shipping, you will be notified during the checkout process. 

By understanding and agreeing to these terms, you acknowledge the shipping policies of Enchantica. If you have any questions or require further assistance, please do not hesitate to contact our customer service team.